ChinaTravelPhoneCardEn

Q1：Could I renew my Chinese Travel Card Plan? >

A1：Yes, you can renew your plan by calling our 24/7 customer service 1-877-482-5522 or logging into your account to renew your plan.

Q2：I ran out of my data before my plan expires. What should I do? >

A2：You can purchase a new travel plan to increase your data usage.

Q3：Could I keep my number after my China Travel Phone Card plan expires? >

A3: Sure, you can switch to China Travel Card Monthly Plan. Please call our customer service 1-855-482-5566 for more information.

Q4：Do I need to activate my China Travel Phone Card when I arrive in China? >

A4：No, just insert the SIM card of China Travel Phone Card to your phone when you arrive in China and you can start making calls.

Q5: What if I have more questions about China Travel Phone Card?>

A5: You can call our 24/7 customer service 1-877-482-5522

Q6: How fast is the data speed of China Travel Phone Card in China?>

A6: All China Travel Phone Card plans have high speed 4G LTE.

More Details of China Travel Phone Card

The activation date will be the start date of your trip
The activation date must be selected in order to complete the purchase. Please note that activation date cannot be later than 30 days of your purchasing date.
It takes 2-5 workdays to deliver your card.
China Travel card cannot be returned or exchanged.
When the plan is expired, all functions will be suspended. If the usage exceeds the limit in the plan, only the 4G LTE wireless service will be suspended. Users could renew his plan in 30 days after the plan expired.
In order to use China Travel Card, please make sure that: （1）your phone is unlocked （2）your phone is GSM （3）your phone supports local 4G LTE.
To renew/extend your Chinese Travel plan, please call customer service.
24/7 Customer Service: 1-855-482-5566
You can also log in to the CSS account to renew their plan via China SIM Card page.
The China Travel Card is distributed by iTalk Global Communications, Inc.
China Travel Card SIM Card requires real-name authentication. To ensure your China Travel Card work can work properly, please call customers service or log into your online account to complete the real-name authentication information within 7 days once you made a purchase.
The 4G LTE wireless service in China is supported by China Unicom.
iTalkBB.com reserves the right of final interpretation.
Shipping fee and SIM card fee are not included in the plan.